rr89 takes the privacy and security of every member's personal data seriously. This Privacy Policy explains precisely what information we collect, why we collect it, how we use and protect it, and what rights you hold over your own data.
Every data packet transmitted between your browser and rr89's servers is protected by military-grade 256-bit SSL encryption, ensuring complete confidentiality in transit.
rr89 never sells, rents, or shares your personal information with third-party advertisers or marketing companies. Your data exists only to serve your account and keep you safe.
Access to member data within rr89 is restricted to authorized personnel only, on a strict need-to-know basis, with all internal access logged and audited regularly.
All member data is stored on encrypted servers hosted within secure data centers with physical access controls, redundant backups, and continuous intrusion monitoring.
We collect only the data genuinely needed to operate your account, comply with our regulatory obligations, and deliver the services you have requested. Nothing more.
You have the right to access, correct, or request deletion of your personal data at any time. rr89 responds to data access requests within 30 days of receipt.
Summary: rr89 collects personal information from you solely to operate your account, verify your identity, process payments, and comply with applicable international gaming regulations. We do not sell your data. We do not share it for marketing purposes. We protect it using industry-leading security technology. By registering an account on rr89, you agree to the data practices described in this Privacy Policy.
This Privacy Policy ("Policy") describes how rr89 ("we", "our", "us", or the "Platform") — the online betting and gaming service accessible at https://rr89.cam — collects, uses, stores, and discloses personal information about individuals ("you", "your", "User", or "Member") who register for or use our services.
rr89 is committed to handling personal data responsibly and in accordance with internationally recognized privacy principles, including purpose limitation, data minimization, storage limitation, integrity, confidentiality, and accountability. We operate primarily in the Indonesia market and recognize the particular sensitivity Indonesian users place on the security and discretion of their financial and personal information.
Please read this Policy carefully. If you do not agree with its terms, you should not use rr89's services. For questions or concerns, contact our Data Protection team at [email protected].
rr89 collects the following categories of personal data. We apply the principle of data minimization — we only collect information that is genuinely necessary for the purpose stated.
| Category | Data Points | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (KTP) | Account registration, KYC verification, age verification |
| Contact Data | Email address, mobile phone number, residential address | Account communication, security notifications, KYC verification |
| Financial Data | Bank account details (BCA, BRI, BNI, Mandiri), e-wallet identifiers (OVO, DANA, GoPay), payment card details (last 4 digits only for Visa/Mastercard) | Deposit and withdrawal processing, fraud prevention |
| Transaction Data | Deposit amounts, withdrawal amounts, bet history, win/loss records, bonus usage | Account management, regulatory compliance, responsible gaming monitoring |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, session duration | Fraud detection, platform optimization, security monitoring |
| Usage Data | Pages viewed, features used, game titles played, time spent on platform | Improving user experience, personalization, responsible gaming analysis |
| Communications Data | Customer support chat logs, email correspondence, WhatsApp conversations (where applicable) | Dispute resolution, service quality assurance, training |
| KYC Verification Data | Photographs of KTP (front and back), selfie with KTP, proof of address documents | Mandatory identity verification per international gaming license requirements |
The primary source of your personal data is you. We collect information directly when you:
When you access rr89 through a web browser or mobile application, we automatically collect certain technical data about your device and session, including your IP address, browser type, operating system, and pages visited. This data is collected via server logs, cookies, and similar tracking technologies (see Section 10 for full cookie details).
In some circumstances, rr89 receives personal data from third parties for legitimate operational reasons, including:
rr89 processes your personal data for the following clearly defined purposes:
rr89 processes your personal data on one or more of the following legal bases:
rr89 does not sell, rent, or trade your personal data. We share your information only in the following limited circumstances, and only to the extent strictly necessary:
We engage carefully selected third-party service providers who process data on our behalf under strict contractual data processing agreements. These include:
We may disclose your personal data to regulatory bodies, law enforcement agencies, or courts when required to do so by applicable law, a valid court order, or our international gaming license conditions. We will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of rr89's business assets, your personal data may be transferred to the acquiring entity as part of that transaction. We will notify you via email and/or a prominent notice on the platform before your data is transferred and becomes subject to a different privacy policy.
We may share your data with third parties not listed above if you have given us your explicit, informed consent to do so. You may withdraw that consent at any time by contacting support.
rr89 retains your personal data only for as long as necessary to fulfill the purpose for which it was collected, unless a longer retention period is required or permitted by law.
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of account + 5 years after closure | Gaming license obligations, AML compliance |
| KYC Documents | Duration of account + 5 years after closure | Regulatory requirement under international gaming license |
| Transaction & Betting Records | Duration of account + 5 years after closure | Financial record-keeping, dispute resolution, AML |
| Customer Support Logs | 3 years from last interaction | Dispute resolution, quality assurance |
| Technical / Log Data | 12 months from collection | Security monitoring, fraud detection |
| Marketing Preferences | Until opt-out, then 1 year for suppression records | Consent management compliance |
Once the applicable retention period expires, your data is either securely deleted or anonymized so that it can no longer be linked back to you as an individual.
rr89 implements a comprehensive, layered security framework to protect your personal data against unauthorized access, disclosure, alteration, or destruction. Our key security measures include:
Your Responsibility: While rr89 takes all reasonable technical and organizational measures to protect your data, no internet transmission is 100% secure. You are responsible for maintaining the confidentiality of your account password and for any activity that occurs under your credentials. Never share your password with anyone, including rr89 support agents — our staff will never ask for your password.
rr89 uses cookies and similar tracking technologies to operate the platform effectively, remember your preferences, and analyze how members use our services. Cookies are small text files stored on your device when you visit rr89.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Required for core platform functions — login sessions, security tokens, language preferences | Session / up to 24 hours |
| Functional | Remember your preferences — display settings, preferred payment method, responsible gaming tool configurations | Up to 12 months |
| Analytics | Measure platform usage — pages visited, session duration, feature engagement (used to improve rr89) | Up to 24 months |
| Security / Fraud Detection | Device fingerprinting and behavioral signals used to detect bots, account takeovers, and suspicious activity | Up to 12 months |
You can control and manage cookies through your browser settings. Most browsers allow you to view, block, or delete cookies at any time. Please note that disabling strictly necessary cookies will impair your ability to log in and use core rr89 features. Analytics and functional cookies may be disabled without affecting core platform functionality.
As an rr89 member, you hold the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request – [Your Username]". We respond to all valid requests within 30 calendar days.
rr89 operates a strict 21+ age policy. Our services are intended exclusively for adults aged 21 years and above. We do not knowingly collect personal data from individuals under 21. If we discover that an account has been registered by a person under the age of 21, we will immediately suspend and close that account, void all bets, forfeit all balances, and delete the associated personal data (subject to any mandatory regulatory retention requirements).
If you believe a person under 21 has registered an account on rr89, please notify us immediately at [email protected]. We take all such reports seriously and investigate them promptly. Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling platforms.
rr89 operates as an internationally licensed gaming platform. As a result, your personal data may be processed in countries other than Indonesia — specifically in jurisdictions where our servers, game providers, or third-party processors are located.
Whenever we transfer personal data outside Indonesia, we take all reasonable steps to ensure that your data receives an equivalent level of protection as it would within Indonesia. These steps include:
rr89 reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify you by:
Your continued use of rr89 after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you must discontinue use of the platform and may request account closure and data deletion as described in Section 11.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way rr89 handles your personal data, please contact our Data Protection team:
If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter to the relevant data protection supervisory authority or the dispute resolution body specified under rr89's international gaming license.
Acknowledgment: By registering and using rr89, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. You must be at least 21 years of age to use rr89. If you do not agree with this Policy, please discontinue use of the platform immediately.
Our support team is available around the clock to address any concerns about your data, your account privacy, or how rr89 handles your information. You can also review our Terms & Conditions or visit our FAQ for quick answers.
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